Archive for @PamMktgNut
I Respect Your Social Media Community – Do You Respect Mine?
Just because a community exists online that matches your target demographics, doesn’t mean they are ready to be your friend, let alone buy from you! If you enter the community with the only goal being to sell, chances are you are going to stick out like a soar thumb in a bad way.
45 Signs You Need to Get a Grip on Your Social Media
You are not alone if you feel that your social media program has gotten a bit out of control. Do you wish you had a social media policy? Have no idea what is being published when by your social media team?... If these sound familiar, don’t freak out on me.
15 Reasons to Be Your Own Social Business Frog
Following in the footsteps of others is something many people and businesses do without thinking. We know we need best practices. We know there are many things in business and life that have already been done. I have always said “if you can’t be number one, then be number two.” However, where do you draw the line? How do you know when to follow the leader versus be your own frog?
34 Social Media Truths in a Nut Shell
Remember, social media is not about the next best thing. It is not a band-aid for a broken business. The only way you are going to see results is if you align the investment in social media to real business goals and objectives.
20 Tips to Tame the Wild Social Media Beast
Are your "tweets flying out of control"? Are the continuous Facebook changes confusing your social media team?... You are not alone if you feel that your social media program has gotten a bit unruly. Here are some tips to help you tame the wild social media beast! :)
I Respect Your Social Media Community – Do You Respect Mine?
Building communities take time. It requires an understanding of the people within the community, their needs, their desires, the problem pain points and a framework and fabric for them to connect. It requires a respect and care for those communities and the people in them...
Facebook for Business: 10 Tips to Rock Your Brand!
It’s not news that the noise on the social platforms is getting louder. It’s becoming harder to stand out from the crowd. Many Facebook pages are finding themselves at a social table for one with little conversation going on despite all those “likes” they begged for in the early days.
55 Signs You’re Still Addicted to Social Media & Twitter
It’s been awhile since I wrote one of these posts. I think we have all pretty much confirmed we have addiction problems to social media and that crazy little blue bird. Just when we thought it couldn’t get any worse now we have pins and plusses to worry about.So, just in case you thought you were out of luck in getting a free pass to social media addict bootcamp, no worries. If you answer yes to at least 50% of the below signs then you have an official lifetime member pass. 
Social Lip Service vs. Social Customer Service: AT&T Wireless Case Study
Many organizations claim to “be social.” They claim they have social media integrated with sales, marketing, and even customer service. They may even tout that their customer service teams are using Twitter to communicate and help customers. The real question is… are they providing social lip service or social customer service?
Category: @PamMktgNut, AT&T, Best Practices, customer service, pam moore, Social Business, Social Customer, social listening, twitter /
How to Build a Social Brand That’s a Sweet Orange in a World of Bitter Apples!
How do you build a brand that is a sweet orange in an online social world of bitter apples?How do the brands that leave lasting imprints in your head do it? Why is that jingle you hear one time on the radio or TV in the morning stuck in your head all day? Why do you consistently buy one brand over another?
