Archive for photostrip

5 Ways to Enhance Your Facebook Timeline Page With Images

social media how toAre you wondering how to visually enhance your Timeline Facebook page?

This article provides five actionable tips you can employ now.

The Visual Opportunity

When Facebook moved the navigation into the left column and added the Photostrip, I wrote how you could optimize your Facebook page for visual branding.

And when Timeline was rolled out for personal profiles, I also wrote how you can customize your cover photo and profile picture.

With each new overhaul of Facebook pages, there have been increased opportunities for brands to use imagery to better promote their offerings and create visual interest, and Timeline for pages is no different.

Establishing a consistent look and feel across pages and personal profiles, Timeline for pages provides significantly more opportunities to create a visually compelling page, starting with the masthead.

virgin america profile

Timeline page masthead: The cover photo, profile picture and custom tab images.

In this article, I focus on five key areas where imagery can be used most effectively:

  • Cover photo
  • Profile picture
  • Custom tab images
  • Highlighting posts
  • Milestones

#1: The Cover Photo: Your Biggest Branding Opportunity

The most visually significant change in Timeline for pages is the addition of the cover photo, an 851 x 315 pixel area where you can upload a single image.

In creating your cover photo image, Facebook advises:

  • Use a unique image that represents your page. This might be a photo of a popular menu item, album artwork or a picture of people using your product. Be creative and experiment with images your audience responds well to.
  • Use the cover photo to bring a strong visual impact to your page by extending your brand with lifestyle imagery, product images or a description of your services.

For examples, see the Cairns & Great Barrier Reef cover photo (and profile picture):

cairns great barrier reef cover photo

Cairns & Great Barrier Reef uses an evocative photo to convey the beauty of the Great Barrier Reef.

Coca-Cola cover photo (and profile picture):

coca cola cover photo

Coca-Cola incorporates lifestyle imagery with its instantly recognizable brand.

Inhouse Advertising cover photo (and profile picture):

inhouse advertising cover photo

Inhouse Advertising uses the space for imagery and a description of their services.

What Facebook DOESN’T Want You to Do With Your Cover Photo

Facebook has strict guidelines about the cover photo:

  • No promotions, coupons or advertisements
  • It shouldn’t be primarily text-based or infringe on anyone else’s copyright
  • No price or purchase information, such as “40% off” or “Download it at our website”
  • No contact information, such as web address, email, mailing address or other information intended for your page’s About section
  • No references to user interface elements, such as Like or Share, or any other Facebook site features
  • No calls to action, such as “Get it now” or “Tell your friends”

I strongly advise you to adhere to the above guidelines. Facebook doesn’t state what it will do if your cover photo doesn’t follow the rules, but I wouldn’t want to risk finding out!

#2: The Profile Picture: The Hardest-Working Image on Facebook

In the previous page format, the profile picture was your page’s “hero” image, a 280 x 540 pixel area in the upper-left corner of your page.

What Facebook still calls the “profile picture” is now a 125-pixel square image that is inset into your cover photo in the lower-left area. The profile picture now does triple duty:

cover photo

An extension of the cover photo.

thumbnail icon

The thumbnail icon that accompanies your posts on your page and other pages.

facebook app

The main brand image used in the Facebook app for iPhones and other mobile devices.

It’s important to take all three contexts into account when creating your profile picture graphic, making sure the image works nicely with the cover photo, as your brand’s 50 x 50 pixel icon accompanying page posts, and on the Facebook mobile app.

Here are some fine profile picture examples:

Ben & Jerry’s profile picture integrates nicely with the cover photo, and makes a great thumbnail icon.

ben and jerry profile pic

Ben and Jerry's profile picture integrates well with the cover photo.

The Macy’s page both integrates well with the cover photo (check out how they turn the square white profile picture into a Macy’s bag) and works as a well-branded thumbnail image.

pacys cover photo

Macy's cleverly integrates the profile picture and cover photo.

The Amsterdam Printing page does an excellent job of integrating the profile picture so that it extends the cover photo, and provides a great brand icon.

amsterdam cover photo

Amsterdam Printing does a great job integrating the profile picture and cover photo.

The Old Spice profile picture appears to be semi-transparent with the volcano extending into it.

old spice profile pic

Old Spice's profile picture appears to be semi-transparent.

A clever integration of your cover photo and profile picture is the challenge. For a detailed tutorial on how to more easily achieve an effect similar to what Old Spice, Amsterdam Printing or Macy’s Pages do, read my tutorial.

NOTE: Although the profile picture is displayed at 125 x 125 pixels, Facebook requires that the image you upload be 180 x 180 pixels, which it then resizes. And, of course, make sure your profile picture graphic is a square.

#3: Custom Tab Images: Make Sure You Take Advantage of These

This is one of the major improvements of Timeline for pages. Facebook has moved the navigation to your Facebook and custom tabs back to the top, below the cover photo. Where before you had your navigation as tiny 16 x 16 pixel icons with the tab name in the left column, now you have a maximum of four tabs prominently displayed at 111 x 74 pixels PLUS the tab name below the image.

Here are a few important things to keep in mind about the custom image tabs:

  • You can’t change or reposition the “Photos” tab (which displays the most recently uploaded image).
  • You can display a maximum of four tabs (including the Photos tab). Your remaining tabs are displayed when the user clicks the “arrow” icon to the right of the tab images.
  • If you opt for fewer than four displayed tabs, the “About” info occupies the extra space.
    two tabs armani

    Armani has only two tabs displayed.

    three tabs new york times

    The New York Times displays three tabs.

  • You can create your own graphics for any custom tab images EXCEPT Facebook’s own apps (Photos, Notes, Events, Videos, Links).

TIP: Use the messaging in your custom tab image in conjunction with the tab’s title that displays below the Image. For example, on the HyperArts Timeline page, the custom image tabs and tab names reinforce each other.

custom tabs

HyperArts uses the custom tab images and tab names to reinforce each other.

How to Customize the Custom Tab Images

To edit your tab images, just click the arrow to the left of the three or four images.

custom tab image

To edit custom tab images, click the arrow next to the number of available tabs.

IMPORTANT: Page admins will see ALL of their tabs revealed by clicking the arrow. Other users will see a maximum of 12 tabs (including Photos), with 4 displayed and 8 hidden.

Next, mouse over the custom tab image you wish to change, and click the “pencil” icon that appears in the top-right corner and select “Edit Settings” from the contextual menu.

edit settings

Clicking the "pencil" icon pops up the contextual menu.

In the pop-up dialog, click “Change”.

edit fan settings change

This will open a new tab or window where you see the current tab image.

Click “Change” to select and upload a new image.

upload a custom image

Once you upload the new image and see it displayed in this new tab/window, return to the original tab/window.

Click the “Okay” button. Done!

Create Your Custom Tab Images to Fit Your Overall Branding

Make sure you pay attention to how all the graphic elements in your Timeline masthead work together to form a unified whole. You can even “control” what the Photos tab image is by reuploading the image you want there after any other images are uploaded. This is a bit obsessive, but it’s within your power!

Besides opting to display only three tabs, the New York Times has a cool correspondence between the red stairs and the “TimesTalks” custom tab image.

ny times timeline masthead

New York Times Timeline masthead.

On the HyperArts fan page, I went for the fully integrated, obsessive approach.

profile pic

HyperArts goes for full visual integration and semi-transparent profile picture.

The Armani page goes minimal, and I like it. Notice they opt for only two tabs, keeping it simple.

armani page

Armani keeps it minimal, to great effect.

The Evian page creates a very nice unified branding with a clean design and consistent pink/white palette.

evian page

Evian's page has a clean and focused look, from cover photo to tabs.

On the American Express page, we see visually unified, icon-based custom tab images.

informative icons

American Express uses informative icons for its custom tab images.

Strive to achieve a unified, compelling and eye-catching effect on your Timeline page masthead.

#4: Highlighting Posts to Create Visual Interest

Many users and page admins have found Timeline’s new way of displaying user and page posts cluttered, confusing and counterintuitive. Where before users could view all posts—by the page or by other users—in a chronological sequence, in the new Timeline format this sequence is broken up and often hard to follow.

However, page admins can use the new “highlight” feature to bring a bit of order to the chaos!

Use the Highlight Feature to Create Visual Organization

You can highlight any page status by clicking the “star” icon that appears in the top-right area when you mouse over one of your updates. (To remove the highlight on a status, just click the Highlight star again.)

highlight a page status

Highlight a page status to attract attention and provide visual organization.

When you highlight a page status, it then occupies two columns in your Timeline, breaking up the monotony of the two columns as well as attracting more attention to that particular status.

highlight a page two columns

The highlighted status, with its strong image, expands to two columns.

Tip #1: If you want each month more clearly delineated visually, you can edit the date of a highlighted status so that it appears first or anywhere in the chronology you want it to appear.

Tip #2: If your status update includes a Photo Album, the update will display the first image and include below it a row of thumbnails of the other pictures in the album, as you can see on the Livestrong page.

livestrong page

Livestrong status update with Photo Album.

Highlighting is a great way to combat the visual chaos of Timeline’s layout.

#5: Create Milestones to Make Your Page “Sticky”

Another way to break up the two-column layout and create a more compelling experience is to use the new “Milestones” feature.

Brands can create Milestones—incorporating pictures and text—for various significant events in their histories. Check out how the Macy’s Page and the Ford Page use Milestones to visually organize their content and keep users on the Page with great archival photos.

macys milestones page

Macy's uses Milestones to create a more compelling page.

ford milestones page

Ford utilizes Milestones to create interesting content and add variety to its Timeline.

And The New York Times Page has a wealth of content from which to create Milestones, in both one- and two-column formats.

ny times milestones page

The New York Times makes great use of Milestones.

How to Create a Milestone on Your Timeline Page

To create your first Milestone, just click on the “Milestone” option where you create status updates.

create a milestone

Click "Milestone" to create your first Milestone.

Before you can create Milestones, you have to establish a benchmark date—birth year, company started, company founded, etc. Facebook makes this easy by displaying a pop-up dialog the first time you click the “Milestone” link.

establish a benchmark date

Select one of the available options for your page subject's inception.

Once you establish an inception date, you can then create Milestones. Of course, I encourage you to utilize imagery in your Milestones and create as many as you want, the more the merrier!

The takeaway: Imagery takes center stage in timeline!

As you can see from the above examples, the new Timeline for pages format provides far more opportunities for visually branding your page. It’s up to you to take advantage of these opportunities.

What do you think? What have you learned through your experience transitioning your business to Timelines? Leave your questions and comments in the box below.

How to Set Up a Google+ Page for Your Business

social media how toGoogle+ has opened the doors for business and brand pages.

In this article I show you how to set up your Google+ page and provide examples.

If you haven’t already created a personal Google+ profile for yourself, you’ll need to do that first (you cannot simply sign up a business page from the main Google+ signup screen).

Check out the How to Get Started With Google+ for more on personal Google+ profiles.

If you do have a personal profile, here’s how to create a page for your business.

Visit Create a Page on Google+ to begin, and follow the steps below to get started with Google+ pages.

Pick a category

Google+ Pages - Create a Page

Pick a category for your Google+ page to fall under.

The first step in getting started creating your Google+ page is to choose from the following five main categories.

#1: Local Business or Place

Local Business or Place includes any local business—hotels, restaurants, places, stores or services. If you choose this category, you will be asked for the country in which your business is located and the primary phone number.

If Google finds a matching result in Google Places with your phone number, it will use this information for your Google+ profile. If not, you can add your business info to Google and continue.

Google+ Pages - Local Businesses and Places

Add your local business information to Google+.

#2: Product or Brand

Examples given by Google+ of pages that would fit under Product or Brand include apparel, cars, electronics and financial services.

Google+ Pages - Product and Brand Options

Add your Product or Brand info and choose the most applicable category.

Here, you would enter your page name and website, and choose an applicable category which includes anything from Aerospace and Defense to a Website, or you can simply choose Brand, Other, Product or Service.

#3: Company, Institution or Organization

The next category, Company, Institution or Organization includes pages for companies, institutions, organizations and non-profits or similar entities. Here you also enter your page name and website, and choose an applicable category with the same options as a Product or Brand page, or you can simply choose Company, Institution, Organization or Other.

#4: Arts, Entertainment or Sports

Pages for movies, TV, music, books, sports and shows are considered a good fit for the Arts, Entertainment or Sports section. Again, you will enter your page name and website, and choose an applicable category—this time with options ranging from Album to Website, or you can simply choose Entertainment, Other or Sports.

#5: Other

If you don’t feel your page fits in any of the above-mentioned categories, you can simply select Other, where you can enter your page name and website without any additional narrowing of category selection.

For pages in any category, you must also choose whether your page’s content is suitable for any Google+ user, users 18 or older, users 21 or older or specifically note that the content will be alcohol-related. Then you will tick boxes to opt-in to updates for Google+ pages and agree to terms and conditions to continue.

Google+ Pages - Content Settings

Determine the appropriate age group for your page to be visible to based on content.

Be sure to actually check out the Google+ Additional Terms of Service to see their notes on Authority, Access, Content, Data, Contests and Suspension & Termination.

Customize Your Page’s Public Profile

Once you’ve selected your page’s category, you can start customizing your page’s public profile.

#1: Add Your Profile Photo and Tagline

First, you will be asked to add your tagline (the 10 words that best describe your page) and your page’s profile photo.

Google+ Pages - Tagline and Profile Photo

Add your Google+ page’s tagline and profile photo.

After you have added these items and clicked on Continue, you will be asked to spread the word about your new page through your personal Google+ profile. If you’re not ready yet (which you probably aren’t, since you haven’t completed your profile), click on Finish to be taken to your new page.

#2: Editing Your Page Information

Once you’ve perused your page’s welcome screen, you will want to edit your page’s information. Go to your page’s profile by clicking on the Profile icon at the top, left of the Search Google+ box. Then go to your About tab and Edit Profile.

Google+ Pages - About Your Page Information

Edit information for your profile’s About section.

Here you will be able to click on everything from your page name to your links to enter relevant information about your page within Introduction, Hours (for local businesses or places), Website and Contact Info (phone, email, Skype, etc.). Also be sure to enter additional links to your page in the Introduction section using the Link button and under Recommended Links to link to your other social profiles, blog, blog posts and so on.

#3: Adding Your Photostrip

Last but not least when it comes to your Google+ page design is filling in your photostrip. These five photos will be displayed underneath your page’s name and tagline.

Google+ Pages - Adding a Photostrip

Add photos that best represent your page in your photostrip beneath your page name and tagline.

It’s similar to the five photos you can have on your Facebook page. While editing your profile, click on the photo area where it says “add photos here” and upload a photo in each of the five photo spots. You can use different photos that represent your business or creatively cut one photo into five pieces and spread it across the area.

Congratulations! Your Google+ Page Is Ready.

Once your profile is ready, you can start posting to your profile by adding status updates, links, photos and videos just like you do on your personal Google+ profile. I would suggest writing a post or two before you use the “Spread the word” option in your right sidebar to announce your page to your personal profile connections.

Following and Engaging With Your Fans

So what’s the difference between a Google+ page and a Facebook page? The big one I’ve noticed so far is the fact that you can follow your page’s fans back and add them to Circles.

To find out who has added your page to their Circle, you can check your Notifications under Stream in the left sidebar. You can also look under your Circles > People who’ve added you area by clicking on the Circles icon.

Google+ Pages - Adding Fans to Circles

Follow your Google+ page’s fans by moving them into Circles.

In this screen, you can drag your fans into one or more of the four default circles.

  • Team Members—The people you will share the inside scoop with. This could be a great way to share company news with only the people you want to see it.
  • VIPs—Your most loyal customers and closest partners.
  • Customers—All the people or organizations you want to build deeper relationships with. You could possibly use this Circle to send out special discounts and promotions!
  • Following—People you don’t know personally but whose posts you find interesting.

Just as you can with your personal profile, you can also create new Circles.

There are a lot of ways you can successfully use your custom Circles for marketing and messaging, such as creating Circles of fans in a specific location and sharing updates with them about geo-specific offers.

Universities can create Circles for professors, alumni, undergraduate, graduate and prospective students and then share updates with them about news related to their current status with the university. The possibilities are endless.

This also means you can follow your fans’ updates, comment on your fans’ status messages, and +1 their updates as your page. The functionality for a Facebook fan page to interact with a personal profile on Facebook isn’t there, but it is in Google+. Your fans will even see your interaction with their updates in their notifications!

Google+ Pages - Personal Profile Notfications

Google+ users will see your page’s interactions with their profiles in their notifications.

This, in my opinion, is going to be a very powerful way for businesses or brands to communicate with their audiences.

For example, if there is a complaint, the Google+ page can reply publicly on their page, and then privately to the Google+ user by sending a status update directly to them. With Facebook pages, the page can only reply on the wall update but not directly communicate with the Facebook user.

Connecting Your Google+ Page to Your Website

You can connect your website to your Google+ page using the Google+ badge configuration tool. Currently only the icons are available, but official badges are coming soon.

Google+ Pages - Direct Connect

Connecting your Google+ page to your website.

Regardless of whether you want to add a badge to your website, you will want to connect your Google+ page to your website simply for the search benefits.

Google+ Direct Connect will allow visitors to find your Google+ page and add it to their Circles, directly from Google search results. To do this, simply add the following code between the <head> </head> tags on your website.

<link href="{plusPageUrl}" rel="publisher" />

Replace {plusPageUrl} with your Google+ page URL. Then visitors will be able to add your Google+ page to Circles simply through their search results.

7 Google+ Page Examples

If you’re in need of some creative inspiration, here are a few established Google+ pages for social media enthusiasts.

#1: Social Media Examiner

Google+ Pages - Social Media Examiner

Social Media Examiner’s page gains instant popularity on Google+.

A list of great Google+ pages would be incomplete without Social Media Examiner!

#2: Social Media Explorer

Google+ Pages - Social Media Explorer

Social Media Explorer’s Google+ page uses photostrip images to convey education.

Social Media Explorer‘s page marries its tagline of education and information perfectly with its photostrip images.

#3: Mashable

Google+ Pages - Mashable

Mashable was one of the first brands to put its presence on Google+.

Mashable appeared, then shortly disappeared in the early days of Google+, but has once again emerged.

#4: Search Engine Land

Google+ Pages - Search Engine Land

Search Engine Land breaks the latest news about Google+.

Although its focus may be search marketing, Search Engine Land also offers extensive social media coverage, especially when Google+ is concerned.

#5: HootSuite

Google+ Pages - HootSuite

HootSuite uses its Google+ photostrip to represent a worldwide user base.

HootSuite displays its diversity through a variety of expressive icons in the photostrip.

#6: Google+

Google+ Pages - Google+

Google+ positions its page as an authority for its own network.

Another page that is a must-have for any list of Google+ pages is that of Google+ itself.

#7: Twitter

Google+ Pages - Twitter

Twitter is just starting up its presence on Google+.

Although it isn’t active yet, Twitter is on the ball by creating a brand page on Google+.

What Are Your Thoughts on Google+ Pages?

Have you begun experimenting with Google+ pages for your website, brand or business? Please let us know your experience so far, additional tips you would like to share with those getting started and the best Google+ pages you’ve seen thus far!