Archive for VOC

NBC Olympics London 2012: A Social Blitzkrieg?

August 9, 2012 / Localspeak / No comments
While growing social media audiences may appreciate NBC’s multi-platform coverage, our expectation also is to witness Olympics firsts live—not in #NBCDelay replay.
Category: Behavior, broadcast networks, community, Events, Social Olympics, VOC /

Digital Darwinism: Who’s Next?

October 3, 2011 / BrianSolis / No comments
"This is the first part in a short series to introduce The End of Business as Usual...The reality is that we live and compete in a perpetual era of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than our ability to adapt."
Category: CRM, Engagement, listening, Policy & Guidelines, Social Customer, VOC, voice of the customer /

Digital Darwinism: Who’s Next?

October 3, 2011 / BrianSolis / No comments
"This is the first part in a short series to introduce The End of Business as Usual...The reality is that we live and compete in a perpetual era of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than our ability to adapt."
Category: CRM, Engagement, listening, Policy & Guidelines, Social Customer, VOC, voice of the customer /