Archive for Facebook Subscribe Button

4 Ways to Increase Your Facebook Page Visibility

social media how toHave you noticed less interaction on your Facebook page in the last few months?

Getting your updates to appear in the coveted news feed is more challenging than ever.

I don’t have answers as to how the elusive Facebook algorithm works.

What I do have are some suggestions on how to ensure that your page posts are being seen by your fans to give your page the maximum visibility.

#1: Train Your Audience to Watch for Your Content

You want to make sure you are delivering good content so that your audience won’t want to miss a thing. The best way to do this is to work toward building super fans. Use these Facebook marketing strategies.

When you are delivering good content, interacting and building a community, your fans will come to your page on their own when they haven’t seen your posts. Be consistent with your posts (i.e., posting every day at 10 am, for example). Then your fans will know when they are missing something and come seek you out.

fans come to you

Your fans will come find you if you are delivering good content.

But then what? You can’t expect your audience always to come to you. That’s why you must take the next step.

#2: Educate Your Audience to Highlight Your Stories in Their News Feed

The good news is that Facebook pages are showing up in the news feed. People have a choice when viewing posts to highlight the story. When someone highlights a story, it indicates to Facebook that the person wants to see more stories like that one.

When a story has been highlighted, there is a little blue triangle in the upper-left corner of the story. Facebook typically chooses which stories to highlight based on past interactions, so getting more engagement (post likes, comments and shares) can also help indicate to Facebook that your page posts are important to a user.

highlighted stories

The blue triangle in the upper-left corner indicates a highlighted story.

You can encourage highlighting by telling your audience to highlight your post so that they continue to see your posts. You won’t get any statistics about how many people actually do highlight your post, but you may get instant feedback and a better chance of showing up in the news feed!

educate

Educate your fans on how they can keep getting your posts.

Notice how you can highlight a story by clicking on the blue arrow in the upper-right corner of a post that has not been highlighted.

hightlight this story

To highlight a story, click the blue arrow in the upper-right corner.

Highlighting a story may be a good start to increasing your visibility, but there are other steps you can take to ensure it.

#3: Tell Your Audience to Create a Favorite Pages List

Again, make sure your audience knows that pages aren’t showing up in the news feed as often. If you are delivering good content and building relationships, your audience will want to stay in contact with you.

A way to ensure that people always see your posts is to have your fans put your page on a special “favorite pages” list. You will have to educate your audience how to create this list (sharing this post with them would be an easy way to accomplish this goal!).

The easiest way to create the favorite pages list is to follow these steps:

  1. Go to your Lists on the left sidebar of your home page and click More.
  2. Click Create a List in the upper-right corner.
    lists

    Create your new list.

  3. Enter the name of your list in the pop-up box (you can call it “Favorite Pages” or “Tech Pages” or whatever makes sense for the pages that you will be adding to this list). Click Create.
  4. On the right side, you can type in the names of the pages you want to add in the search box. But the easiest way is to click the drop-down menu Manage List and select Add/Remove Friends.

    manage list

    Select Add/Remove Friends.

  5. All of your friends are now showing in the pop-up box, but in order to see pages as well, you need to select Pages from the drop-down menu in the upper-left corner of the pop-up box. Now you can easily select the pages you wantto be on this list.

    find pages to add

    Find the pages you want to add to the list by selecting Pages.

After you have created your list, all you have to do to see all of your favorite page updates is to click on the Favorite Page list (or whatever you titled your list) on the left sidebar under the Lists heading. You can also make this a Favorite item so it’s always showing at the top of your left sidebar as shown in this screenshot.

favorites

Add your list to your favorites so you can access it with just one click.

To add a list to your favorites, navigate to your lists by clicking More next to the lists on the left sidebar and navigating to the list name. Click on the pencil icon and then select Add to Favorites.

add to favorites

Select Add to Favorites.

#4: Leverage the Facebook Subscribe Button

Because personal profile posts are being shown more in the news feed, you may want to start using your personal profile more for business. Facebook terms state that you aren’t supposed to “use your personal profile for commercial gain” as shown under their Statement of Rights and Responsibilities, point #4.  But you can talk about your business! Direct people to your blog posts, give helpful tips and talk about what events you are participating in.

If you are worried about privacy, the Facebook privacy settings have gotten better so you can control who sees each update. Your customers want to connect with you personally on Facebook (not just via your Facebook page) and the Subscribe button will give them that personal connection.

If you are the face of your company, or are networking and connecting with people, leverage the Subscribe button by enabling it. Find out more about the Subscribe button in our post here.

Mari Smith recently included similar posts on her Facebook page and her Facebook timeline. Her post to her personal profile got almost 4 times as much engagement (comments, shares and likes). To be fair, she does have almost twice as many subscribers (113,000) as fans (60,628) but that in itself is amazing as she has had her Facebook page up for years but her Subscribe button open for less than a year.

mari smith fan page post

Mari's post on her fan page.

mari smith personal page post

Mari's similar post on her personal profile got almost 4 times as much interaction.

One other powerful part of the Subscribe button is that Facebook is giving suggestions of whom to subscribe to within Facebook. Navigate around and you will see these suggestions in the upper-left corner of certain pages. Yet another way you can gain exposure with a new audience!

subscriber suggestions

Facebook suggests "People To Subscribe To."

I hope these four suggestions give you some new ideas on how to gain visibility for your business with both your Facebook page and by adding your Facebook profile into your marketing strategy.

How about you? What do you think about the decreased exposure of Facebook page posts? Have you found your interaction has gone down or stayed about the same? Leave your questions and comments in the box below.

Facebook Timeline Cover Images – Is Promotional Content Allowed?

Mari Smith - Facebook Timeline Cover Image

Mari Smith - Facebook Timeline Cover Image

When you switch to the new Facebook Timeline, one of the first new features you’ll see is the ability to add a large “Cover” image. You’ll also be able to see the Cover images of all other Facebook users who have switched to the new Timeline. (After December 21st, everyone on Facebook will have their profile replaced with Timeline).

What is a Cover?

The Cover is the large image that appears at the top of your new Timeline. This is your place to get creative and let your friends and extended community know a bit more about you. Facebook states:

We’ve found that people have a better experience viewing your timeline when they see a cover that is as unique and individualized as you are….

An easy way to ensure your cover image is unique, is to choose an image from your life, like a photo from a wedding, day at the beach, or birthday party. If you want to use a photo to show solidarity or express support for a cause or organization, you can still post a status or a photo and feature it on your timeline.

Facebook seems to be dissuading users from showcasing anything other than a personal image. However, keep reading…

What are the ideal Cover dimensions?

Your Cover should be at least 720 pixels wide. If it’s any narrower, you’ll be asked to select a different image. I’m seeing various reports that the ideal dimensions should be 850px wide by 315px high. The profile picture is resized to 125px by 125px. Cover images tend to get pixelated, so it’s best to load a high-res image.

Who can see my Cover image?

Cover images are public by default – just like your profile pictures. This means ANYONE visiting your profile, whether you are friends or not, will be able to see your cover image. You don’t have to add a Cover image, but you may as well!

Is business-related content allowed on Cover images?

Now, the main purpose of this blog post came about after a discussion began with some of my friends on Facebook. It seems there’s some confusion as to what you can/cannot have on your new Timeline Cover image. I have scoured Facebook’s Help Center and Terms and have found nothing to directly indicate that it is not permitted to have any business-related content on your Cover.

BUT, the first time you go to upload your Cover image, Facebook may display the following message:

Facebook Timeline - Cover Image Message

Image credit: Karen Clark

Clearly, Facebook want to prevent users from outright commerce on their profile/Timeline, and use of the Cover image for advertising. But outright commerce surely means something like users shouldn’t sell advertising space? Or, that we should have no commercial content? Hm.

The one rule Facebook has in its Terms regards how we cannot use our profiles commercially is this (Section 4.4):

“You will not use your personal profile for your own commercial gain (such as selling your status update to an advertiser).”

This rule has been around for several years. It makes perfect sense – users cannot derive financial gain directly from their profiles. That’s what Facebook ads are designed for. And, of course, Facebook (fan) Pages are the primary product Facebook offers for building a business presence.

I activated my Timeline back in September via the Developer route. Then, when my latest book came out in October, I put up a Cover image to share details about my book. This has been my Cover image for almost two months now and Facebook has not contacted me to take it down. ;) See below (click to see full size). The lower left corner is where my profile image goes.

Mari Smith - Facebook Timeline Cover Image - Book

Mari Smith - Facebook Timeline Cover Image - Book

By the way, as part of my research for this post, I switched up my Cover image (to the sunrise pictured above) to see if any warnings showed up about what could/could not be featured on Covers… they didn’t, which is why I had to borrow the screenshot above from Larna Pittiglio (found on our mutual friend Pam Brossman‘s wall).

Now, let me digress for a moment to talk about the Subscribe option

Facebook Subscribe Button

When Facebook introduced the Subscribe button, a noticeable shift occurred.

Subscribe is designed for those Facebook users who are journalists, celebrities, political figures, and other people too.

Allowing subscribers is a simple way to broaden your conversation on Facebook, while reserving personal updates for people you know well.

The way Subscribe works is any and all Facebook users can sign up to get the PUBLIC posts in their News Feed of any user who has enabled Subscribe. NOTE: Subscribe is optional. To enable Subscribe, if you haven’t already and would like to, go here.

Facebook is really pushing the Subscribe option (maybe to compete with Google+? Shh!). For Facebook users that have enabled Subscribe, the button now shows in the Comments plugin on websites, so you can easily find and subscribe to new people. Plus, Facebook recently introduced the Subscribe button plugin for websites, which you can see in action below. Feel free to subscribe to my public updates by clicking the button below!

Though it would seem the Subscribe option is designed for public figure types, a large number of Facebook employees, for example, have enabled his/her Subscribe button. And, clearly, many folks are following suit whether they consider themselves a “public figure” type or not. (See your Subscription suggestions here).

In addition, Mark Zuckerberg himself was one of the first public figures to MERGE his fan page into his personal profile, thus having only one presence on Facebook. (Of course, Zuckerberg owns Facebook and has many business pages too!)

At the time of the Subscribe launch, Facebook approached several “power users” to see if they too would like their fan pages merged into their profiles. (For the record, I was not one of the folks approached – and I’m, quite frankly, more than happy to maintain two very different channels on Facebook. I’ll expand on this in a later post. Or, you’ll find my article on why I love the Subscribe feature in the next issue of the fb & Business magazine).

There is demand for the fan-page-to-profile merge; it’s not available as an option to anyone who wants it yet, though.

So, back to the topic of this post…

Public Profile with business-related content?

Given Facebook offers users a single “public profile” presence with Subscribe option enabled, it’s perfectly feasible that such public figures may wish to have business-related content on their Cover, yes?

What are your thoughts? Is it important to you to be able to feature something related to your business on your Cover image? Do you think personal profiles (now Timelines) should be strictly personal? Or, are you one of the folks eagerly awaiting the option to merge your fan page (likes) into your profile (subscribers). Share your answers in the comments below! And, of course, if you know the definitive answer as to what users can/cannot feature on Timeline Cover images, do share below too!

Helpful related posts:

Facebook Timeline Cover Images – Is Promotional Content Allowed?

Mari Smith - Facebook Timeline Cover Image

Mari Smith - Facebook Timeline Cover Image

When you switch to the new Facebook Timeline, one of the first new features you’ll see is the ability to add a large “Cover” image. You’ll also be able to see the Cover images of all other Facebook users who have switched to the new Timeline. (After December 21st, everyone on Facebook will have their profile replaced with Timeline).

What is a Cover?

The Cover is the large image that appears at the top of your new Timeline. This is your place to get creative and let your friends and extended community know a bit more about you. Facebook states:

We’ve found that people have a better experience viewing your timeline when they see a cover that is as unique and individualized as you are….

An easy way to ensure your cover image is unique, is to choose an image from your life, like a photo from a wedding, day at the beach, or birthday party. If you want to use a photo to show solidarity or express support for a cause or organization, you can still post a status or a photo and feature it on your timeline.

Facebook seems to be dissuading users from showcasing anything other than a personal image. However, keep reading…

What are the ideal Cover dimensions?

Your Cover should be at least 720 pixels wide. If it’s any narrower, you’ll be asked to select a different image. I’m seeing various reports that the ideal dimensions should be 850px wide by 315px high. The profile picture is resized to 125px by 125px. Cover images tend to get pixelated, so it’s best to load a high-res image.

Who can see my Cover image?

Cover images are public by default – just like your profile pictures. This means ANYONE visiting your profile, whether you are friends or not, will be able to see your cover image. You don’t have to add a Cover image, but you may as well!

Is business-related content allowed on Cover images?

Now, the main purpose of this blog post came about after a discussion began with some of my friends on Facebook. It seems there’s some confusion as to what you can/cannot have on your new Timeline Cover image. I have scoured Facebook’s Help Center and Terms and have found nothing to directly indicate that it is not permitted to have any business-related content on your Cover.

BUT, the first time you go to upload your Cover image, Facebook may display the following message:

Facebook Timeline - Cover Image Message

Image credit: Karen Clark

Clearly, Facebook want to prevent users from outright commerce on their profile/Timeline, and use of the Cover image for advertising. But outright commerce surely means something like users shouldn’t sell advertising space? Or, that we should have no commercial content? Hm.

The one rule Facebook has in its Terms regards how we cannot use our profiles commercially is this (Section 4.4):

“You will not use your personal profile for your own commercial gain (such as selling your status update to an advertiser).”

This rule has been around for several years. It makes perfect sense – users cannot derive financial gain directly from their profiles. That’s what Facebook ads are designed for. And, of course, Facebook (fan) Pages are the primary product Facebook offers for building a business presence.

I activated my Timeline back in September via the Developer route. Then, when my latest book came out in October, I put up a Cover image to share details about my book. This has been my Cover image for almost two months now and Facebook has not contacted me to take it down. ;) See below (click to see full size). The lower left corner is where my profile image goes.

Mari Smith - Facebook Timeline Cover Image - Book

Mari Smith - Facebook Timeline Cover Image - Book

By the way, as part of my research for this post, I switched up my Cover image (to the sunrise pictured above) to see if any warnings showed up about what could/could not be featured on Covers… they didn’t, which is why I had to borrow the screenshot above from Larna Pittiglio (found on our mutual friend Pam Brossman‘s wall).

Now, let me digress for a moment to talk about the Subscribe option

Facebook Subscribe Button

When Facebook introduced the Subscribe button, a noticeable shift occurred.

Subscribe is designed for those Facebook users who are journalists, celebrities, political figures, and other people too.

Allowing subscribers is a simple way to broaden your conversation on Facebook, while reserving personal updates for people you know well.

The way Subscribe works is any and all Facebook users can sign up to get the PUBLIC posts in their News Feed of any user who has enabled Subscribe. NOTE: Subscribe is optional. To enable Subscribe, if you haven’t already and would like to, go here.

Facebook is really pushing the Subscribe option (maybe to compete with Google+? Shh!). For Facebook users that have enabled Subscribe, the button now shows in the Comments plugin on websites, so you can easily find and subscribe to new people. Plus, Facebook recently introduced the Subscribe button plugin for websites, which you can see in action below. Feel free to subscribe to my public updates by clicking the button below!

Though it would seem the Subscribe option is designed for public figure types, a large number of Facebook employees, for example, have enabled his/her Subscribe button. And, clearly, many folks are following suit whether they consider themselves a “public figure” type or not. (See your Subscription suggestions here).

In addition, Mark Zuckerberg himself was one of the first public figures to MERGE his fan page into his personal profile, thus having only one presence on Facebook. (Of course, Zuckerberg owns Facebook and has many business pages too!)

At the time of the Subscribe launch, Facebook approached several “power users” to see if they too would like their fan pages merged into their profiles. (For the record, I was not one of the folks approached – and I’m, quite frankly, more than happy to maintain two very different channels on Facebook. I’ll expand on this in a later post. Or, you’ll find my article on why I love the Subscribe feature in the next issue of the fb & Business magazine).

There is demand for the fan-page-to-profile merge; it’s not available as an option to anyone who wants it yet, though.

So, back to the topic of this post…

Public Profile with business-related content?

Given Facebook offers users a single “public profile” presence with Subscribe option enabled, it’s perfectly feasible that such public figures may wish to have business-related content on their Cover, yes?

What are your thoughts? Is it important to you to be able to feature something related to your business on your Cover image? Do you think personal profiles (now Timelines) should be strictly personal? Or, are you one of the folks eagerly awaiting the option to merge your fan page (likes) into your profile (subscribers). Share your answers in the comments below! And, of course, if you know the definitive answer as to what users can/cannot feature on Timeline Cover images, do share below too!

Helpful related posts:

Join my fan page for helpful Facebook tips, links, resources, Q&A and support from my community:

5 Ways to Control Your Facebook Privacy

social media how toFacebook is trying to make privacy simpler. But as they add more features, privacy always seems to become more complicated.

With the addition of the Facebook Subscribe button, understanding how your Facebook privacy works is more important than ever.

The good news is that Facebook is making it simpler to find the settings for controlling your privacy.

The bad news is that there’s a lot of confusion around the Subscribe button and what it means for privacy. So let’s start by tackling the privacy issues around the new Subscribe button.

#1: The Facebook Subscribe button

Facebook has made the subscribe setting opt-in instead of defaulted to on. The Subscribe button is designed to allow people to subscribe to your public posts rather than (or possibly in addition to) requesting a friendship. It’s a lot like a Twitter follow. You don’t approve subscribers. All of your current friends are, by default, subscribed to your posts.

subscribe button

You can choose to subscribe to someone who has allowed subscribers.

Whenever you update your personal profile, you can determine who you want to see your post: public, friends or custom. Custom can then include friends of friends, only certain friends, or a friends list. You may want to check out this post to help you create friends lists and also review other privacy controls: 4 Simple Steps to Control Your Facebook Privacy.

If you want to keep your profile private, you don’t have to worry about the Subscribe button at all. But if you’re interested in sharing some posts publicly, you can opt in by going to www.facebook.com/about/subscribe and clicking Allow Subscribers. You can also read more about how the Subscribe button works at that link.

subscribers

Click Allow Subscribers to start the process.

Once you click Allow Subscribers, you have some settings to configure. You can always go back and adjust these settings by clicking your profile in the upper-right corner of Facebook and then selecting Subscribers on the left sidebar. Then select the Edit Settings button in the upper-right corner of the page.

subscribe settings

Edit your subscriber settings.

Decide if you want to allow comments by anyone on your public updates. Realize that you cannot block profanity or spam on your personal updates (even though you can on a Facebook page). You can always delete comments and block people after the fact, but if you keep this setting open, watch your posts.

When you allow subscribers, make sure you are watching how you post your updates. The default is public; so if you don’t want your post to be public, use the dropdown menu to change who can see the post. You can also retroactively change who can see your posts by using the dropdown menu to the right of each post. This is handy if you “over-shared” something private.

default settings for posts

Change your post settings when needed.

You may just choose to subscribe to people who have too many friends and aren’t accepting friend requests. If you navigate to their profile, you will see the Subscribe button, which indicates that you can choose to request a friendship or subscribe (or both).

But realize that if you do subscribe to them, your name is listed as a subscriber for public information. This is different than the “Likers” of a Facebook page, which are not visible to the public.

names of subscribers

Your name and profile picture are publicly listed as a subscriber.

#2: Changing your Facebook privacy settings

The next thing you want to check is your Facebook privacy settings. I think that Facebook has streamlined their privacy settings and made them simpler to understand. First, click the down arrow button in the upper-right corner of Facebook and select Privacy Settings.

Then step through each of the available setting areas: How You Connect, How Tags Work, Apps and Websites, Limit the Audience for Past Posts and Blocked People and Apps.

In the How You Connect section, you can set the capabilities for people to send you friend requests, post on your timeline and more. Make sure these settings are comfortable for you. For example, you may decide to not allow people other than your immediate friends to send you messages.

how you connect

Choose who can post on your timeline, send you friend requests and send you messages.

#3: Controlling how people @tag you

People can tag you in photos and posts by using the “@” symbol and then typing your name. If you want to review these tags individually and approve them, just click on the How Tags Work section in the privacy settings. (Click the down arrow in the upper-right corner, Privacy Settings, and then Edit Settings next to How Tags Work).

tag settings

Adjust your settings to determine who can tag you and who can see it.

You will then have to approve each tag before it is posted to your timeline. With the new subscribe settings, this may be more critical if you are a private person and don’t want someone tagging you in a public post.

If you don’t want the hassle of reviewing each tagged post, you can always remove tags after the fact by clicking the dropdown menu next to a post and selecting Remove Tag.

tags on profile

Remove tags after the fact if you choose.

#4: Controlling apps and websites

Facebook apps (or applications) are third-party “plugins” that can enhance (or detract, however you might look at it) from your Facebook experience. Facebook apps can also be the biggest source of spam posts.

Make sure you know what apps have access to your data and can make posts on your behalf. Apps include games, contest apps and apps to enhance your Facebook page. Most apps are good, but you do have to be careful about which ones you accept.

It’s a good idea to review what apps have access to your information and how those apps are set up. Sometimes, as shown in this image, the app gets set to “Only Me” under the App Privacy line, which means only you can see the posts from this app. If you are using an app such as Networked Blogs, you want to make sure that it can share with others so they can see your blog posts.

application settings

Periodically check which apps have permission to post on your profile and remove those unwanted apps.

Also make sure you check what information you’re allowing your friends to bring into their apps. If your friends have access to your info, they may be able to bring it with them into apps that they’re using. To check these settings, follow these steps:

  1. Click the down arrow in the upper-right corner.
  2. Select Privacy Settings.
  3. Click the Edit Settings link next to the Apps and Websites selection.
  4. Now click the Edit Settings button next to the How People Bring Your Info to Apps They Use selection.
  5. From there you will be able to uncheck the boxes of the information that you want to keep private.
data people can use

Prevent your friends from bringing in unwanted information to their apps.

The Apps and Websites area is also where you control whether you want your Facebook profile to come up in public search engines.

#5: Facebook Ads

The only thing that is hidden on the Facebook privacy settings is whether you want your name to show up in Facebook advertising. The default setting is that your name can appear in advertising, but it will only be shown to your current friends.

facebook ad settings

Select whether you want your name showing up in Facebook ads.

To edit this setting, click Account menu in the upper-right corner, select Account Settings and then click on Facebook Ads on the left sidebar.

That’s what you need to know about Facebook privacy settings. Also realize that you may have easily accessible options next to posts or tags by clicking on the dropdown menus typically on the right side of a post. Make sure you periodically review your privacy settings to control any changes in privacy.

What about you? What do you think? How do you feel about Facebook privacy control? Let me know in the comments box below!

Facebook’s ‘Subscribe’ Button Offers Additional Exposure to Marketers

"As an idea, this is quite revolutionary for Facebook, which seems to have been intent on segregating its membership base in ever tighter circles of contact. It also takes a leaf out of the functionality Google+ is based on, whereby you can circle anyone you like and keep up with their posts."